Holiday Tree Shipping Policy

Welcome to Holiday Tree! We strive to ensure that your experience with us is as festive and smooth as possible. Below you will find details about our shipping procedures, timelines, and policies to help guide your purchase decisions.

Shipping Locations

We offer shipping across the United States, excluding Alaska and Hawaii. At this time, we do not ship internationally, but stay tuned for future updates as we continue to grow.

Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). During high-demand seasons, such as the holidays, processing times may increase slightly, but rest assured, we are working diligently to get your products out as soon as possible.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination. You will be able to view shipping charges during checkout before completing your purchase.

Delivery Times

Once your order has been processed, you can expect a 2-5 business days delivery time.

Please note that delivery times may vary depending on your location and any unforeseen delays by the carrier.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery of your items.

Lost or Delayed Shipments

If your order appears to be lost or significantly delayed, please contact our customer service team at support@holidaytree.com as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Damaged or Incorrect Items

We take great care in packaging your items, but if you receive a damaged or incorrect product, please notify us within 7 days of receiving your order. We will arrange for a replacement or issue a refund, depending on the situation. Please refer to our Return Policy for more details.

Holiday Shipping Deadlines

To ensure your items arrive in time for the holidays, we recommend placing your order by the following deadlines:

• Thanksgiving Delivery: Order by November 15th
• Christmas Delivery: Order by December 10th
• New Year’s Delivery: Order by December 20th

Contact Us

If you have any further questions about our shipping policies, feel free to reach out to us at support@holidaytree.com. We’re here to make your holiday shopping experience as seamless as possible!

Thank you for choosing Holiday Tree for your seasonal needs!